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*){rotate:180deg}@media (hover:hover){.group-hover\:text-\[var\(--accent-strong\)\]:is(:where(.group):hover *){color:var(--accent-strong)}.group-hover\:underline:is(:where(.group):hover *){text-decoration-line:underline}.group-hover\:opacity-100:is(:where(.group):hover *){opacity:1}}.marker\:hidden ::marker{display:none}.marker\:hidden::marker{display:none}.marker\:hidden ::-webkit-details-marker,.marker\:hidden::-webkit-details-marker{display:none}.placeholder\:text-white\/75::placeholder{color:#ffffffbf}@supports (color:color-mix(in lab,red,red)){.placeholder\:text-white\/75::placeholder{color:color-mix(in oklab,var(--color-white) 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var(--tw-translate-y)}.hover\:border-\[color\:color-mix\(in_srgb\,var\(--accent-soft\)_46\%\,var\(--border-default\)_54\%\)\]:hover{border-color:var(--accent-soft)}@supports (color:color-mix(in lab,red,red)){.hover\:border-\[color\:color-mix\(in_srgb\,var\(--accent-soft\)_46\%\,var\(--border-default\)_54\%\)\]:hover{border-color:color-mix(in srgb,var(--accent-soft) 46%,var(--border-default) 54%)}}.hover\:border-\[color\:color-mix\(in_srgb\,var\(--accent-soft\)_48\%\,var\(--border-default\)_52\%\)\]:hover{border-color:var(--accent-soft)}@supports (color:color-mix(in lab,red,red)){.hover\:border-\[color\:color-mix\(in_srgb\,var\(--accent-soft\)_48\%\,var\(--border-default\)_52\%\)\]:hover{border-color:color-mix(in srgb,var(--accent-soft) 48%,var(--border-default) 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var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.focus-visible\:ring-2:focus-visible{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.focus-visible\:ring-\[color\:var\(--accent-focus-ring\)\]:focus-visible{--tw-ring-color:var(--accent-focus-ring)}.focus-visible\:ring-\[var\(--info-accent\)\]:focus-visible{--tw-ring-color:var(--info-accent)}.focus-visible\:ring-offset-2:focus-visible{--tw-ring-offset-width:2px;--tw-ring-offset-shadow:var(--tw-ring-inset,) 0 0 0 var(--tw-ring-offset-width) var(--tw-ring-offset-color)}.focus-visible\:outline-none:focus-visible{--tw-outline-style:none;outline-style:none}.focus-visible\:ring-inset:focus-visible{--tw-ring-inset:inset}.focus-visible\:after\:ring-2:focus-visible:after{content:var(--tw-content);--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(2px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.focus-visible\:after\:ring-\[var\(--accent\)\]:focus-visible:after{content:var(--tw-content);--tw-ring-color:var(--accent)}.focus-visible\:after\:ring-inset:focus-visible:after{content:var(--tw-content);--tw-ring-inset:inset}@media (hover:hover){.enabled\:hover\:-translate-y-px:enabled:hover{--tw-translate-y:-1px;translate:var(--tw-translate-x) var(--tw-translate-y)}}.disabled\:cursor-not-allowed:disabled{cursor:not-allowed}.disabled\:bg-\[var\(--surface-muted\)\]:disabled{background-color:var(--surface-muted)}.disabled\:bg-\[var\(--surface-subtle\)\]:disabled{background-color:var(--surface-subtle)}.disabled\:opacity-30:disabled{opacity:.3}.disabled\:opacity-40:disabled{opacity:.4}.disabled\:opacity-45:disabled{opacity:.45}.disabled\:opacity-50:disabled{opacity:.5}.disabled\:opacity-60:disabled{opacity:.6}@media (prefers-reduced-motion:no-preference){.motion-safe\:animate-spin{animation:var(--animate-spin)}}@media (min-width:40rem){.sm\:col-span-2{grid-column:span 2/span 2}.sm\:flex{display:flex}.sm\:hidden{display:none}.sm\:inline{display:inline}.sm\:h-\[calc\(100vh-1\.5rem\)\]{height:calc(100vh - 1.5rem)}.sm\:min-h-8{min-height:calc(var(--spacing) * 8)}.sm\:w-\[calc\(100vw-1\.5rem\)\]{width:calc(100vw - 1.5rem)}.sm\:max-w-2xl{max-width:var(--container-2xl)}.sm\:max-w-md{max-width:var(--container-md)}.sm\:min-w-\[6\.75rem\]{min-width:6.75rem}.sm\:min-w-\[7\.75rem\]{min-width:7.75rem}.sm\:basis-auto{flex-basis:auto}.sm\:grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.sm\:grid-cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}.sm\:grid-cols-\[minmax\(0\,1fr\)_auto\]{grid-template-columns:minmax(0,1fr) auto}.sm\:flex-row{flex-direction:row}.sm\:flex-wrap{flex-wrap:wrap}.sm\:items-center{align-items:center}.sm\:items-end{align-items:flex-end}.sm\:justify-between{justify-content:space-between}.sm\:justify-end{justify-content:flex-end}.sm\:justify-start{justify-content:flex-start}.sm\:gap-3{gap:calc(var(--spacing) * 3)}.sm\:gap-6{gap:calc(var(--spacing) * 6)}.sm\:gap-x-4{column-gap:calc(var(--spacing) * 4)}.sm\:rounded-\[var\(--hd-radius-surface\)\]{border-radius:var(--hd-radius-surface)}.sm\:border{border-style:var(--tw-border-style);border-width:1px}.sm\:p-3{padding:calc(var(--spacing) * 3)}.sm\:\!px-4{padding-inline:calc(var(--spacing) * 4)!important}.sm\:px-4{padding-inline:calc(var(--spacing) * 4)}.sm\:px-5{padding-inline:calc(var(--spacing) * 5)}.sm\:px-6{padding-inline:calc(var(--spacing) * 6)}.sm\:px-\[1\.05rem\]{padding-inline:1.05rem}.sm\:py-2{padding-block:calc(var(--spacing) * 2)}.sm\:pt-1\.5{padding-top:calc(var(--spacing) * 1.5)}.sm\:pt-4{padding-top:calc(var(--spacing) * 4)}.sm\:pt-7{padding-top:calc(var(--spacing) * 7)}.sm\:pr-4{padding-right:calc(var(--spacing) * 4)}.sm\:pb-5{padding-bottom:calc(var(--spacing) * 5)}.sm\:pl-6{padding-left:calc(var(--spacing) * 6)}.sm\:text-base{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height))}}@media (min-width:48rem){.md\:col-span-2{grid-column:span 2/span 2}.md\:col-span-4{grid-column:span 4/span 4}.md\:col-span-6{grid-column:span 6/span 6}.md\:col-start-1{grid-column-start:1}.md\:col-start-2{grid-column-start:2}.md\:row-start-3{grid-row-start:3}.md\:table-cell{display:table-cell}.md\:w-auto{width:auto}.md\:w-full{width:100%}.md\:grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.md\:grid-cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}.md\:grid-cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}.md\:grid-cols-5{grid-template-columns:repeat(5,minmax(0,1fr))}.md\:grid-cols-12{grid-template-columns:repeat(12,minmax(0,1fr))}.md\:grid-cols-\[140px_minmax\(0\,1fr\)\]{grid-template-columns:140px minmax(0,1fr)}.md\:grid-cols-\[190px_minmax\(0\,1fr\)\]{grid-template-columns:190px minmax(0,1fr)}.md\:flex-row{flex-direction:row}.md\:items-center{align-items:center}.md\:items-start{align-items:flex-start}.md\:justify-between{justify-content:space-between}.md\:gap-x-6{column-gap:calc(var(--spacing) * 6)}.md\:text-\[1\.7rem\]{font-size:1.7rem}.md\:text-\[2rem\]{font-size:2rem}}@media (min-width:64rem){.lg\:absolute{position:absolute}.lg\:relative{position:relative}.lg\:top-1\/2{top:50%}.lg\:right-0{right:0}.lg\:left-1\/2{left:50%}.lg\:left-auto{left:auto}.lg\:order-none{order:0}.lg\:col-span-1{grid-column:span 1/span 1}.lg\:col-span-2{grid-column:span 2/span 2}.lg\:col-span-3{grid-column:span 3/span 3}.lg\:col-span-5{grid-column:span 5/span 5}.lg\:col-span-7{grid-column:span 7/span 7}.lg\:mx-auto{margin-inline:auto}.lg\:ml-1{margin-left:var(--spacing)}.lg\:block{display:block}.lg\:flex{display:flex}.lg\:grid{display:grid}.lg\:hidden{display:none}.lg\:inline{display:inline}.lg\:inline-flex{display:inline-flex}.lg\:h-16{height:calc(var(--spacing) * 16)}.lg\:h-\[calc\(100vh-2rem\)\]{height:calc(100vh - 2rem)}.lg\:min-h-\[64px\]{min-height:64px}.lg\:w-40{width:calc(var(--spacing) * 40)}.lg\:w-\[calc\(100vw-2rem\)\]{width:calc(100vw - 2rem)}.lg\:w-\[min\(36rem\,calc\(100vw-2rem\)\)\]{width:min(36rem,100vw - 2rem)}.lg\:w-auto{width:auto}.lg\:w-full{width:100%}.lg\:max-w-\[46rem\]{max-width:46rem}.lg\:-translate-x-1\/2{--tw-translate-x:calc(calc(1 / 2 * 100%) * -1)}.lg\:-translate-x-1\/2,.lg\:-translate-y-1\/2{translate:var(--tw-translate-x) var(--tw-translate-y)}.lg\:-translate-y-1\/2{--tw-translate-y:calc(calc(1 / 2 * 100%) * -1)}.lg\:\[grid-template-columns\:var\(--ticket-card-row-columns\)\]{grid-template-columns:var(--ticket-card-row-columns)}.lg\:\[grid-template-columns\:var\(--ticket-card-shell-columns\)\]{grid-template-columns:var(--ticket-card-shell-columns)}.lg\:grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.lg\:grid-cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}.lg\:grid-cols-4{grid-template-columns:repeat(4,minmax(0,1fr))}.lg\:grid-cols-12{grid-template-columns:repeat(12,minmax(0,1fr))}.lg\:grid-cols-\[1\.2fr_0\.9fr_1fr_auto\]{grid-template-columns:1.2fr .9fr 1fr auto}.lg\:grid-cols-\[4\.75rem_minmax\(0\,1fr\)_auto\]{grid-template-columns:4.75rem minmax(0,1fr) auto}.lg\:grid-cols-\[auto_minmax\(0\,1fr\)_auto\]{grid-template-columns:auto minmax(0,1fr) auto}.lg\:grid-cols-\[minmax\(0\,1fr\)_auto\]{grid-template-columns:minmax(0,1fr) auto}.lg\:grid-rows-1{grid-template-rows:repeat(1,minmax(0,1fr))}.lg\:flex-row{flex-direction:row}.lg\:items-center{align-items:center}.lg\:items-end{align-items:flex-end}.lg\:items-start{align-items:flex-start}.lg\:justify-between{justify-content:space-between}.lg\:justify-end{justify-content:flex-end}.lg\:gap-3{gap:calc(var(--spacing) * 3)}.lg\:gap-5{gap:calc(var(--spacing) * 5)}:where(.lg\:space-y-5>:not(:last-child)){--tw-space-y-reverse:0;margin-block-start:calc(calc(var(--spacing) * 5) * var(--tw-space-y-reverse));margin-block-end:calc(calc(var(--spacing) * 5) * calc(1 - var(--tw-space-y-reverse)))}.lg\:gap-x-2{column-gap:calc(var(--spacing) * 2)}.lg\:gap-x-3\.5{column-gap:calc(var(--spacing) * 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minmax(26rem,.95fr)}.\32 xl\:px-4{padding-inline:calc(var(--spacing) * 4)}.\32 xl\:px-6{padding-inline:calc(var(--spacing) * 6)}}@container (min-width:16rem){.\@min-\[16rem\]\:block{display:block}}.\[\&_a\]\:text-sky-700 a{color:var(--color-sky-700)}.\[\&_blockquote\]\:border-l-2 blockquote{border-left-style:var(--tw-border-style);border-left-width:2px}.\[\&_blockquote\]\:border-\[color\:var\(--border-default\)\] blockquote{border-color:var(--border-default)}.\[\&_blockquote\]\:pl-4 blockquote{padding-left:calc(var(--spacing) * 4)}.\[\&_h1\]\:text-2xl h1{font-size:var(--text-2xl);line-height:var(--tw-leading,var(--text-2xl--line-height))}.\[\&_h1\]\:font-semibold h1{--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold)}.\[\&_h2\]\:text-xl h2{font-size:var(--text-xl);line-height:var(--tw-leading,var(--text-xl--line-height))}.\[\&_h2\]\:font-semibold h2{--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold)}.\[\&_h3\]\:text-lg 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--accent-soft:#172d4b;--accent-muted:#2d5ead;--accent-strong:#3b82f6;--accent-ink:#93c5fd;--accent-overlay:#3b82f638;--accent-focus-ring:#9dc1fb;--accent-surface-subtle:#172d4b;--accent-hover:#60a5fa;--accent-contrast:#111722;--nav-background:#0f1b33;--nav-surface:#1b3050;--nav-text:#f1f5f9;--nav-text-muted:#cbd5e1;--nav-active-background:#254f9b;--nav-active-text:#fff;--nav-hover-text:#f1f5f9;--nav-hover-background:#1b3050;--nav-border:#334155;--nav-focus-ring:#fff;--shell-panel:#162235;--shell-panel-strong:#223149;--shell-border:#475569}:root{--hd-control-height-md:2.75rem;--hd-control-height-sm:2.25rem;--ticket-priority-low-bg:#cbd5e1;--ticket-priority-low-border:#94a3b8;--ticket-priority-low-text:#1e293b;--ticket-priority-medium-bg:#7dd3fc;--ticket-priority-medium-border:#0284c7;--ticket-priority-medium-text:#082f49;--ticket-priority-high-bg:#fcd34d;--ticket-priority-high-border:#d97706;--ticket-priority-high-text:#78350f;--ticket-priority-urgent-bg:#fb7185;--ticket-priority-urgent-border:#e11d48;--ticket-priority-urgent-text:#4c0519;--shell-shadow:0 24px 52px #0f172a1f;--elevation-1:0 1px 3px #0f172a12,0 1px 2px #0f172a0d;--elevation-2:0 8px 20px #0f172a1a,0 2px 8px #0f172a0f;--elevation-3:0 18px 40px #0f172a24,0 4px 14px #0f172a12;--elevation-4:0 30px 68px #0f172a33,0 10px 22px #0f172a17;--elevation-accent-glow:0 16px 36px var(--accent)}@supports (color:color-mix(in lab,red,red)){:root{--elevation-accent-glow:0 16px 36px color-mix(in srgb,var(--accent) 20%,transparent)}}:root{--surface-sheen:linear-gradient(160deg,#ffffff4d,transparent 46%);--hd-detail-shell-max-width:1560px;--hd-detail-sidebar-width:clamp(32rem,38vw,34rem);--hd-detail-grid-gap:clamp(1rem,1.35vw,1.35rem);--hd-detail-main-basis:calc(var(--hd-detail-shell-max-width) - var(--hd-detail-sidebar-width) - var(--hd-detail-grid-gap));--serviceDesk-header-boundary:78px;--serviceDesk-header-offset:86px;--serviceDesk-sidebar-width-expanded:17.25rem;--serviceDesk-sidebar-width-collapsed:4.5rem;--serviceDesk-sidebar-width:var(--serviceDesk-sidebar-width-collapsed);--mobile-shell-header-boundary:57px;--mobile-shell-nav-boundary:61px;--duration-instant:0s;--duration-micro:90ms;--duration-fast:.14s;--duration-normal:.22s;--duration-emphasized:.28s;--duration-slow:.32s;--duration-route:.36s;--duration-collapse:.26s;--motion-lift-distance:-1px;--motion-press-scale:.985;--ease-default:cubic-bezier(.22,1,.36,1);--ease-in-out:cubic-bezier(.4,0,.2,1);--ease-emphasized:cubic-bezier(.2,.8,.2,1);--ease-enter:cubic-bezier(.16,1,.3,1);--ease-exit:cubic-bezier(.7,0,.84,0);--ticket-status-pill-width:10rem;--ticket-priority-pill-width:8.25rem;--hd-radius-surface:.5rem;--hd-radius-control:.375rem;--hd-radius-chip:.25rem;--hd-ticket-workspace-bg:var(--ticket-timeline-canvas);--hd-ticket-inspector-bg:var(--surface);--hd-ticket-customer-accent:var(--customer-accent);--hd-ticket-stream-bg:var(--surface-muted);--hd-ticket-stream-border:var(--border-subtle);--hd-ticket-stream-rail:var(--border-default);--hd-ticket-requester-surface:var(--customer-surface);--hd-ticket-requester-border:var(--customer-border);--hd-ticket-requester-accent:var(--customer-accent);--hd-ticket-technician-surface:var(--technician-surface);--hd-ticket-technician-border:var(--technician-border);--hd-ticket-technician-accent:var(--technician-accent);--hd-ticket-internal-surface:var(--warning-surface);--hd-ticket-internal-border:var(--warning-border);--hd-ticket-internal-accent:var(--warning-accent);--hd-ticket-resolution-surface:var(--success-surface);--hd-ticket-resolution-border:var(--success-border);--hd-ticket-resolution-accent:var(--success-accent);--hd-ticket-system-surface:var(--neutral-surface);--hd-ticket-system-text:var(--neutral-text);--hd-ticket-automation-surface:var(--neutral-surface);--hd-ticket-automation-accent:var(--neutral-accent)}html.dark{--ticket-priority-low-bg:#475569;--ticket-priority-low-border:#64748b;--ticket-priority-low-text:#f8fafc;--ticket-priority-medium-bg:#0369a1;--ticket-priority-medium-border:#38bdf8;--ticket-priority-medium-text:#e0f2fe;--ticket-priority-high-bg:#b45309;--ticket-priority-high-border:#fbbf24;--ticket-priority-high-text:#fff7ed;--ticket-priority-urgent-bg:#be123c;--ticket-priority-urgent-border:#fb7185;--ticket-priority-urgent-text:#fff1f2;--shell-shadow:0 24px 56px #00000080;--elevation-1:inset 0 1px 0 #ffffff0d,0 1px 3px #03050999,0 1px 2px #0305096b;--elevation-2:inset 0 1px 0 #ffffff0f,0 8px 22px #03050980,0 2px 8px #0305095c;--elevation-3:inset 0 1px 0 #ffffff12,0 20px 44px #0305098f,0 4px 16px #03050966;--elevation-4:inset 0 1px 0 #ffffff14,0 34px 76px #030509a3,0 12px 26px #03050970;--elevation-accent-glow:0 18px 40px var(--accent)}@supports (color:color-mix(in lab,red,red)){html.dark{--elevation-accent-glow:0 18px 40px color-mix(in srgb,var(--accent) 30%,transparent)}}html.dark{--surface-sheen:linear-gradient(160deg,#ffffff0f,transparent 46%);color-scheme:dark}html:not(.dark){color-scheme:light}body{background:var(--background);color:var(--foreground);font-family:var(--font-geist-sans),Arial,Helvetica,sans-serif}html[data-shell-ready=false] .serviceDesk-shell,html[data-shell-ready=false] .serviceDesk-shell *{transition:none!important;animation:none!important}@media (min-width:1024px){:root{--serviceDesk-header-boundary:64px;--serviceDesk-header-offset:72px}}.skip-link{z-index:100;background-color:var(--surface);color:var(--text-primary);border:1px solid var(--border-default);transition:top var(--duration-fast) var(--ease-default);border-radius:.375rem;padding:.5rem .75rem;position:absolute;top:-3rem;left:.5rem}.hd-motion-color{transition-property:color,background-color,border-color,box-shadow,opacity;transition-duration:var(--duration-fast);transition-timing-function:var(--ease-default)}.hd-motion-lift{transition-property:transform,box-shadow,opacity,background-color,border-color;transition-duration:var(--duration-normal);transition-timing-function:var(--ease-default)}.hd-motion-route{transition-property:transform,opacity,filter;transition-duration:var(--duration-route);transition-timing-function:var(--ease-default)}.hd-interactive-control{touch-action:manipulation;transition-property:transform,box-shadow,color,background-color,border-color,opacity;transition-duration:var(--duration-fast);transition-timing-function:var(--ease-default)}@media (hover:hover) and (pointer:fine){.hd-interactive-control:not(:disabled):not([aria-disabled=true]):hover{transform:translateY(var(--motion-lift-distance))}}.hd-interactive-control:not(:disabled):not([aria-disabled=true]):active{transform:scale(var(--motion-press-scale));transition-duration:var(--duration-micro)}.hd-interactive-control:disabled,.hd-interactive-control[aria-disabled=true]{transform:none}.hd-route-content{will-change:transform,opacity;min-width:0}.hd-theme-editor{gap:2rem;min-width:0;display:grid}.hd-theme-editor-section{border-bottom:1px solid var(--border-subtle);padding:1rem 0 1.25rem}.hd-theme-modes{border:1px solid var(--border-default);background:var(--surface-muted);border-radius:6px;grid-template-columns:repeat(2,minmax(0,1fr));gap:.25rem;padding:.25rem;display:grid}.hd-theme-mode-option{cursor:pointer;min-height:2.5rem;color:var(--text-secondary);border-radius:4px;justify-content:center;align-items:center;gap:.5rem;padding:.5rem;font-size:.75rem;display:flex}.hd-theme-mode-selected{background:var(--surface-elevated);box-shadow:var(--elevation-1)}.hd-theme-mode-option:has(input:focus-visible){outline:2px solid var(--accent);outline-offset:-2px}.hd-theme-presets{grid-template-columns:repeat(2,minmax(0,1fr));gap:.75rem;display:grid}.hd-theme-preset{min-width:0}.hd-theme-palette{border:1px solid var(--border-subtle);border-radius:4px;height:1.5rem;display:flex;overflow:hidden}.hd-theme-palette span{flex:1}.hd-theme-preview-column{min-width:0}.hd-theme-preview{border:1px solid var(--border-default);background:var(--background);min-height:22rem;color:var(--text-primary);border-radius:6px;grid-template-columns:minmax(7.5rem,32%) minmax(0,1fr);display:grid;overflow:hidden}.hd-theme-preview-nav{background:var(--nav-background);color:var(--nav-text);border-right:1px solid var(--nav-border);flex-direction:column;gap:.5rem;padding:.75rem .5rem;display:flex}.hd-theme-preview-brand{border-bottom:1px solid var(--nav-border);overflow-wrap:anywhere;align-items:center;gap:.5rem;min-height:3rem;padding:0 .25rem .75rem;font-size:.75rem;font-weight:600;display:flex}.hd-theme-preview-brand img,.hd-theme-preview-brand svg{flex:none}.hd-theme-preview-nav-item{overflow-wrap:anywhere;border-radius:4px;align-items:center;gap:.5rem;min-height:2.5rem;padding:.5rem;font-size:.6875rem;display:flex}.hd-theme-preview-nav-item svg{flex:none}.hd-theme-preview-nav-active{background:var(--nav-active-background);color:var(--nav-active-text)}.hd-theme-preview-nav-hover{background:var(--nav-hover-background)}.hd-theme-preview-footer{border-top:1px solid var(--nav-border);color:var(--nav-text-muted);align-items:center;gap:.4rem;margin-top:auto;padding-top:.75rem;font-size:.625rem;display:flex}.hd-theme-preview-footer span{background:var(--accent);border-radius:50%;flex:none;width:6px;height:6px}.hd-theme-preview-main{min-width:0}.hd-theme-preview-header{border-bottom:1px solid var(--border-subtle);background:var(--surface-elevated);min-height:3.25rem;color:var(--text-primary);justify-content:space-between;align-items:center;gap:.5rem;padding:.75rem;display:flex}.hd-theme-preview-search{background:var(--surface-muted);border:1px solid var(--border-default);color:var(--text-secondary);border-radius:4px;align-items:center;gap:.5rem;padding:.35rem .5rem;font-size:.6875rem;display:flex}.hd-theme-preview-page{padding:1rem .875rem}.hd-theme-preview-page>h4{font-size:1rem;font-weight:600}.hd-theme-preview-page p{color:var(--text-secondary);font-size:.6875rem}.hd-theme-preview-page .hd-theme-preview-eyebrow{color:var(--text-muted);margin-bottom:.35rem;font-size:.5625rem}.hd-theme-preview-ticket{border:1px solid var(--border-subtle);background:var(--surface);border-radius:4px;align-items:center;gap:.5rem;margin:1rem 0 .75rem;padding:.75rem;display:flex}.hd-theme-preview-ticket strong{font-size:.6875rem}.hd-theme-preview-muted{border:1px solid var(--border-default);background:var(--surface-muted);color:var(--text-secondary);border-radius:4px;justify-content:space-between;gap:.5rem;padding:.5rem;font-size:.6875rem;display:flex}.hd-theme-preview-action{background:var(--accent);color:var(--accent-contrast);border-radius:4px;align-items:center;gap:.3rem;margin-top:1rem;padding:.5rem .625rem;font-size:.6875rem;font-weight:600;display:inline-flex}.hd-theme-preview-action:hover{background:var(--accent-hover)}.hd-theme-preview-action:focus-visible{outline:2px solid var(--text-primary);outline-offset:2px}@media (min-width:1280px){.hd-theme-editor{grid-template-columns:minmax(0,1.2fr) minmax(22rem,1fr)}.hd-theme-preview-column{top:calc(var(--serviceDesk-header-offset) + 1rem);align-self:start;position:sticky}.hd-theme-modes{grid-template-columns:repeat(4,minmax(0,1fr))}}@media (max-width:479px){.hd-theme-presets{grid-template-columns:minmax(0,1fr)}.hd-theme-preview{grid-template-columns:minmax(5rem,30%) minmax(0,1fr)}.hd-theme-preview-brand span,.hd-theme-preview-nav-item span{display:none}.hd-theme-preview-nav-item{justify-content:center}}.hd-route-loading-scrim{background-color:var(--content-surface)}@supports (color:color-mix(in lab,red,red)){.hd-route-loading-scrim{background-color:color-mix(in srgb,var(--content-surface) 76%,transparent)}}.hd-route-loading-scrim{-webkit-backdrop-filter:blur(1.5px);backdrop-filter:blur(1.5px)}.hd-route-loading-content{animation:page-enter var(--duration-normal) var(--ease-enter) both}.hd-loading-shell{will-change:opacity;min-width:0}.hd-loading-state{will-change:transform,opacity;min-width:0;animation:none}.hd-branded-loading-panel{border:1px solid var(--border-default);background:var(--surface-elevated);width:100%;max-width:24rem;box-shadow:0 12px 32px var(--text-primary),inset 0 1px 0 var(--text-primary);overflow:hidden}@supports (color:color-mix(in lab,red,red)){.hd-branded-loading-panel{box-shadow:0 12px 32px color-mix(in srgb,var(--text-primary) 12%,transparent),inset 0 1px 0 color-mix(in srgb,var(--text-primary) 5%,transparent)}}.hd-branded-loading-content{grid-template-columns:2.75rem minmax(0,max-content);justify-content:center;align-items:center;gap:.875rem;padding:1.25rem;display:grid}.hd-branded-loading-brand{justify-content:center;align-items:center;width:2.75rem;height:2.75rem;display:flex}.hd-branded-loading-title{color:var(--text-primary);letter-spacing:0;overflow-wrap:anywhere;font-size:1rem;font-weight:600;line-height:1.4}.hd-branded-loading-label{color:var(--text-secondary);overflow-wrap:anywhere;margin-top:.25rem;font-size:.8125rem;line-height:1.5}.hd-branded-loading-track{background:var(--accent);height:3px;overflow:hidden}@supports (color:color-mix(in lab,red,red)){.hd-branded-loading-track{background:color-mix(in srgb,var(--accent) 12%,var(--surface-elevated))}}.hd-branded-loading-progress{background:var(--accent);width:35%;height:100%;animation:hd-branded-loading-travel 1.6s ease-in-out infinite;display:block}@keyframes hd-branded-loading-travel{0%{transform:translate(-100%)}to{transform:translate(286%)}}.hd-skeleton-block{background:linear-gradient(90deg,var(--hover-subtle) 0,var(--surface-elevated) 45%,var(--hover-subtle) 100%);position:relative;overflow:hidden}@supports (color:color-mix(in lab,red,red)){.hd-skeleton-block{background:linear-gradient(90deg,color-mix(in srgb,var(--hover-subtle) 72%,transparent) 0,color-mix(in srgb,var(--surface-elevated) 78%,var(--hover-subtle) 22%) 45%,color-mix(in srgb,var(--hover-subtle) 68%,transparent) 100%)}}.hd-skeleton-block{animation:skeleton-shimmer 1.4s var(--ease-in-out) infinite;background-size:220% 100%}.hd-detail-static-shell{z-index:1;overflow-anchor:none;position:relative}.hd-detail-grid{flex-direction:column;gap:1rem;display:flex}.hd-detail-main-column,.hd-detail-sidebar-column{min-width:0}.hd-detail-main-column,.hd-detail-workspace-band,.hd-detail-workspace-toolbar{width:100%}.hd-detail-workspace-band{isolation:isolate;--hd-detail-workspace-surface:var(--hd-ticket-workspace-bg);--hd-detail-workspace-top-fill:1rem;background:var(--hd-ticket-workspace-bg);flex-direction:column;flex:auto;min-width:0;min-height:0;display:flex;position:relative}.hd-detail-workspace-viewport{flex:auto;min-height:0;position:relative;overflow:auto hidden}.hd-detail-workspace-scroll{overscroll-behavior:contain;scrollbar-gutter:stable;height:100%;min-height:0;overflow:auto}.hd-detail-workspace-dock{z-index:8;pointer-events:none;inset-inline:0;position:absolute;bottom:0}@media (min-width:640px){.hd-detail-workspace-band{--hd-detail-workspace-top-fill:1.125rem}}@media (min-width:1024px){.hd-detail-grid{align-items:flex-start;gap:var(--hd-detail-grid-gap);flex-direction:row}.hd-detail-sidebar-column{width:var(--hd-detail-sidebar-width);min-width:var(--hd-detail-sidebar-width);flex:0 0 var(--hd-detail-sidebar-width);align-self:flex-start;position:sticky;top:.375rem}.hd-detail-main-column{flex:1 1 var(--hd-detail-main-basis)}}@media (min-width:1280px){.hd-detail-grid{gap:calc(var(--hd-detail-grid-gap) + .15rem)}}.hd-detail-sidebar-panel{background:linear-gradient(180deg,var(--surface-elevated) 0,var(--surface-muted) 100%);border:1px solid var(--border-default);box-shadow:var(--elevation-2)}.hd-detail-sidebar-scroll{min-width:0}.hd-detail-sidebar-sticky{position:static}@media (min-width:1024px){.hd-detail-sidebar-sticky{max-height:calc(100dvh - var(--serviceDesk-header-offset,136px) - var(--ticket-reply-dock-offset,0px) - 1.5rem);overscroll-behavior:contain;scrollbar-gutter:stable;overflow-y:auto}}.hd-detail-sidebar-section+.hd-detail-sidebar-section{border-top:1px solid var(--border-subtle);margin-top:1.05rem;padding-top:1.05rem}.hd-detail-sidebar-header-band{border-bottom:1px solid var(--border-subtle);align-items:center;min-height:2.5rem;display:flex}.hd-detail-sidebar-header-band>a,.hd-detail-sidebar-header-band>button{align-items:center;line-height:1;display:inline-flex}.hd-detail-sidebar-header-band+.hd-detail-sidebar-section{margin-top:.75rem}.hd-detail-back-link:hover{color:var(--accent)}.hd-detail-back-link:focus-visible{outline:2px solid var(--accent-focus-ring);outline-offset:3px}.hd-detail-ticket-number{color:var(--text-secondary);letter-spacing:0;font-variant-numeric:tabular-nums;font-size:.75rem;font-weight:500;line-height:1rem}.hd-detail-ticket-title{overflow-wrap:anywhere;font-size:1.125rem;line-height:1.5rem}.hd-detail-header-meta .hd-detail-refreshing{min-height:1.25rem;box-shadow:none;background:0 0;border:0;padding:0}.hd-detail-workspace-toolbar{z-index:1;isolation:isolate;background:var(--hd-detail-workspace-surface);--text-primary:var(--timeline-text-primary);--text-secondary:var(--timeline-text-secondary);--text-muted:var(--timeline-text-muted);position:relative}.hd-detail-workspace-toolbar>*{z-index:1;position:relative}.hd-detail-toolbar-row{width:100%;max-width:100rem;min-height:4rem;padding:.75rem 1rem}.hd-detail-toolbar-meta{align-self:center}.hd-timeline-order-row{min-height:2.25rem;margin:0 0 0 auto}.hd-timeline-order-row .hd-control{border-color:var(--timeline-border);background:var(--timeline-surface);height:2.25rem;min-height:2.25rem;box-shadow:none}@media (min-width:1024px){.hd-detail-workspace-band{--hd-detail-workspace-top-fill:1.625rem}.hd-detail-workspace-toolbar:before{content:"";left:0;right:0;top:calc(-1 * var(--hd-detail-workspace-top-fill));height:var(--hd-detail-workspace-top-fill);background:var(--hd-detail-workspace-surface);pointer-events:none;z-index:0;position:absolute}.hd-detail-workspace-toolbar{z-index:6;position:sticky;top:.375rem}}.hd-detail-body-shell{contain:layout paint;padding-bottom:calc(var(--ticket-reply-dock-offset,0px) + .85rem)}.hd-detail-body-shell,.hd-stable-scroll-region{z-index:0;overflow-anchor:none;min-width:0;position:relative}.hd-stable-scroll-region{contain:layout paint style}@media (min-width:1024px){.hd-ticket-detail-shell-service{--hd-ticket-docked-sidebar-width:clamp(21.25rem,23vw,25.5rem);--hd-ticket-detail-pane-height:calc(100dvh - var(--serviceDesk-header-boundary,128px));--hd-ticket-detail-workspace-inline-padding:clamp(1.25rem,2vw,2.5rem);width:100%;height:var(--hd-ticket-detail-pane-height);max-width:none;min-height:0;margin-inline:0;position:relative;overflow:hidden}.hd-ticket-detail-shell-service .hd-detail-grid{grid-template-columns:var(--hd-ticket-docked-sidebar-width) minmax(0,1fr);height:var(--hd-ticket-detail-pane-height);min-height:var(--hd-ticket-detail-pane-height);background:var(--hd-ticket-workspace-bg);align-items:stretch;gap:0;display:grid;overflow:hidden}.hd-ticket-detail-shell-service .hd-detail-sidebar-column{width:auto;height:var(--hd-ticket-detail-pane-height);flex:none;order:1;align-self:stretch;min-width:0;min-height:0;position:relative;top:auto;overflow:hidden}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel{height:var(--hd-ticket-detail-pane-height);border:0;border-right:1px solid var(--border-default);min-height:0;box-shadow:none;background:var(--hd-ticket-inspector-bg);overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:transparent transparent;border-radius:0;transition:scrollbar-color .18s;position:sticky;top:0;overflow:hidden auto}.hd-ticket-detail-shell-service .hd-detail-sidebar-sticky{max-height:none}.hd-ticket-detail-shell-service .hd-detail-sidebar-scroll{width:auto;height:auto;margin-right:0;overflow:visible}.hd-ticket-detail-shell-service .hd-detail-sidebar-scroll-inner{min-height:100%}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel::-webkit-scrollbar{width:8px}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel::-webkit-scrollbar-thumb{background-color:#64748b00;border-radius:999px;transition:background-color .18s}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel:hover::-webkit-scrollbar-thumb{background-color:#64748b59}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel:focus-within::-webkit-scrollbar-thumb{background-color:#64748b59}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel:focus-within,.hd-ticket-detail-shell-service .hd-detail-sidebar-panel:hover{scrollbar-color:#64748b59 transparent}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel::-webkit-scrollbar-track{background:0 0}.hd-ticket-detail-shell-service .hd-detail-main-column{height:var(--hd-ticket-detail-pane-height);background:var(--hd-ticket-workspace-bg);flex-direction:column;order:2;min-width:0;min-height:0;display:flex;overflow:hidden}.hd-ticket-detail-shell-service .hd-detail-workspace-band{--hd-detail-workspace-surface:var(--hd-ticket-workspace-bg);--hd-detail-workspace-top-fill:0;flex-direction:column;flex:auto;min-width:0;height:100%;min-height:0;padding:0;display:flex;overflow:hidden}.hd-ticket-detail-shell-service .hd-detail-workspace-toolbar{z-index:6;background:var(--hd-ticket-workspace-bg);padding:.875rem var(--hd-ticket-detail-workspace-inline-padding) .75rem;flex:none;position:sticky;top:0}.hd-ticket-detail-shell-service .hd-detail-toolbar-row{min-height:2.75rem;padding:0 1rem}.hd-ticket-detail-shell-service .hd-detail-body-shell{min-height:auto;padding-left:var(--hd-ticket-detail-workspace-inline-padding);padding-right:var(--hd-ticket-detail-workspace-inline-padding);padding-bottom:calc(var(--ticket-reply-dock-offset,0px) + 1rem);flex:none;overflow:visible}.hd-ticket-detail-shell-service .hd-detail-workspace-scroll{padding-bottom:calc(var(--ticket-reply-dock-offset,0px) + 1.5rem);scrollbar-width:thin;scrollbar-color:transparent transparent;transition:scrollbar-color .18s}.hd-ticket-detail-shell-service .hd-detail-workspace-scroll:focus-within,.hd-ticket-detail-shell-service .hd-detail-workspace-scroll:hover{scrollbar-color:#64748b59 transparent}.hd-ticket-detail-shell-service .hd-detail-workspace-scroll::-webkit-scrollbar{width:8px}.hd-ticket-detail-shell-service .hd-detail-workspace-scroll::-webkit-scrollbar-thumb{background-color:#64748b00;border-radius:999px;transition:background-color .18s}.hd-ticket-detail-shell-service .hd-detail-workspace-scroll:hover::-webkit-scrollbar-thumb{background-color:#64748b59}.hd-ticket-detail-shell-service .hd-detail-workspace-scroll:focus-within::-webkit-scrollbar-thumb{background-color:#64748b59}.hd-ticket-detail-shell-service .hd-detail-workspace-scroll::-webkit-scrollbar-track{background:0 0}.hd-ticket-detail-shell-service .hd-detail-workspace-dock{left:calc(var(--serviceDesk-sidebar-width) + var(--hd-ticket-docked-sidebar-width));z-index:14;transition:left .22s ease-out;position:fixed;bottom:0;right:0}}@media (min-width:1024px) and (max-width:1279px){.hd-ticket-detail-shell-service{--hd-ticket-docked-sidebar-width:17rem}}.hd-ticket-readonly-state{border:1px solid var(--border-subtle);border-radius:var(--hd-radius-chip);background:var(--surface-subtle);min-height:1.25rem;color:var(--text-secondary);letter-spacing:.06em;text-transform:uppercase;align-items:center;padding:0 .375rem;font-size:.625rem;font-weight:700;display:inline-flex}.hd-ticket-readonly-notice{border-left:2px solid var(--text-secondary);color:var(--text-secondary);margin-top:.625rem;padding-left:.625rem;font-size:.75rem;line-height:1.125rem}.hd-ticket-detail-shell-service .hd-detail-sidebar-scroll-inner{padding-left:1.25rem;padding-right:1.25rem}.hd-ticket-detail-shell-service .hd-detail-sidebar-section+.hd-detail-sidebar-section{margin-top:.875rem;padding-top:.875rem}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel .hd-control{border-color:var(--border-subtle);background:var(--surface-elevated);box-shadow:none}.hd-ticket-detail-shell-service .hd-detail-sidebar-panel .hd-ui-eyebrow,.hd-ticket-detail-shell-service .hd-detail-sidebar-panel .hd-ui-eyebrow-subtle{letter-spacing:.1em}.hd-smart-composer{width:100%}.hd-smart-composer__shell{border-top-left-radius:var(--hd-radius-surface);border-top-right-radius:var(--hd-radius-surface);border:1px solid var(--border-default)}@supports 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.hd-smart-composer__collapsed,.hd-ticket-detail-reply-shell .hd-smart-composer__collapsed-main,.hd-ticket-detail-reply-shell .hd-smart-composer__expanded,.hd-ticket-detail-reply-shell .hd-smart-composer__shell{width:100%;max-width:none!important;margin-inline:0!important}.hd-ticket-detail-reply-shell .hd-smart-composer__shell{border:0;border-radius:0}.hd-ticket-detail-reply-shell .hd-smart-composer__collapsed{gap:.75rem;min-height:4rem;padding:.5rem .875rem}.hd-ticket-detail-reply-shell .hd-smart-composer__collapsed-main{gap:.75rem}.hd-ticket-detail-reply-shell .hd-smart-composer__collapsed-actions{gap:.5rem}@container (max-width:40rem){.hd-ticket-detail-reply-shell .hd-smart-composer__collapsed,.hd-ticket-detail-reply-shell .hd-smart-composer__collapsed-main{flex-direction:column;align-items:stretch}.hd-ticket-detail-reply-shell .hd-smart-composer__collapsed-main>.hd-smart-composer__segmented{align-self:flex-start}.hd-ticket-detail-reply-shell .hd-smart-composer__entry{flex-basis:auto;width:100%;min-height:2.25rem}.hd-ticket-detail-reply-shell .hd-smart-composer__collapsed-actions{justify-content:flex-end}.hd-ticket-detail-reply-shell .hd-smart-composer__header{flex-wrap:wrap}.hd-ticket-detail-reply-shell .hd-smart-composer__header-main{flex-basis:100%}.hd-ticket-detail-reply-shell .hd-smart-composer__header-mode-row{flex-wrap:wrap}.hd-ticket-detail-reply-shell .hd-smart-composer__header-top-row{flex-shrink:0}.hd-ticket-detail-reply-shell .hd-smart-composer__header-utility{flex-basis:14rem}.hd-ticket-detail-reply-shell .hd-smart-composer__header-actions{justify-content:flex-end;width:100%}}.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__shell{border-color:var(--warning-border)}@supports (color:color-mix(in lab,red,red)){.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__shell{border-color:color-mix(in srgb,var(--warning-border) 62%,var(--surface-elevated) 38%)}}.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__shell{background:var(--warning-surface)}@supports (color:color-mix(in lab,red,red)){.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__shell{background:color-mix(in srgb,var(--warning-surface) 72%,var(--surface-elevated) 28%)}}.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__shell{box-shadow:inset 0 1px 0 var(--surface-elevated)}@supports (color:color-mix(in lab,red,red)){.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__shell{box-shadow:inset 0 1px 0 color-mix(in srgb,var(--surface-elevated) 45%,transparent)}}.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__shell{border-left:3px solid var(--warning-border)}.hd-ticket-detail-reply-shell .hd-smart-composer[data-composer-mode=private] .hd-smart-composer__shell{background:var(--surface-elevated);box-shadow:inset 3px 0 0 var(--warning-border);border-left:0}.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__editor-frame .hd-control{border-color:var(--warning-border)}@supports (color:color-mix(in lab,red,red)){.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__editor-frame .hd-control{border-color:color-mix(in srgb,var(--warning-border) 54%,var(--surface-elevated) 46%)}}.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__editor-frame .hd-control{background:var(--warning-surface)}@supports (color:color-mix(in lab,red,red)){.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__editor-frame .hd-control{background:color-mix(in srgb,var(--warning-surface) 36%,var(--surface-elevated) 64%)}}.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__toolbar{background:var(--warning-surface)}@supports (color:color-mix(in lab,red,red)){.hd-smart-composer[data-composer-mode=private] .hd-smart-composer__toolbar{background:color-mix(in 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.75rem);min-height:0;padding:0;position:fixed;bottom:0;left:0;right:0}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__shell{max-height:calc(100dvh - var(--serviceDesk-header-offset,52px) - .75rem);background:var(--surface-elevated);border:0;border-radius:0;flex-direction:column;min-height:0;display:flex;box-shadow:0 -18px 48px #0f172a24}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__expanded{flex-direction:column;flex:auto;gap:.32rem;min-height:0;padding:.42rem .5rem .45rem;display:flex}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__body{flex-direction:column;flex:auto;gap:.3rem;min-height:0;padding-right:0;display:flex;overflow:auto}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__editor-frame,.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__editor-frame .hd-control,.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__editor-frame>div,.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__editor.ticket-compose-editor{flex-direction:column;flex:auto;min-height:0;display:flex}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__editor.ticket-compose-editor .ProseMirror{flex:auto;min-height:0;max-height:none;padding:.42rem .55rem .5rem}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__header-mode-row{flex-direction:column;align-items:stretch;gap:.45rem}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__header-top-row{justify-content:space-between;align-items:center;gap:.4rem;width:100%}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__header-utility{width:100%}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__inline-field--header{width:100%;max-width:none}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__utility-row{flex-wrap:nowrap;justify-content:flex-start;align-items:center;gap:.45rem;padding-top:0;display:flex}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__utility-left,.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__utility-side{flex:none;min-width:0}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__utility-side{margin-left:auto}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__utility-center{background:0 0;flex:auto;order:0;justify-content:center;min-width:0}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__utility-center:empty{display:none}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__footer-actions,.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__submit-row{width:100%}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__collapsed-actions--expanded-mobile{z-index:2;padding-top:.1rem;padding-bottom:max(.05rem,env(safe-area-inset-bottom,0px));background:linear-gradient(to top,var(--surface-elevated) 72%,transparent 100%);margin-top:auto;position:sticky;bottom:0}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__resolution-toggle,.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__utility-button{height:var(--hd-control-height-md);min-height:var(--hd-control-height-md);white-space:nowrap;padding:0 .6rem;font-size:.72rem}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__toolbar{flex-wrap:nowrap;gap:.04rem;padding:.18rem .22rem;overflow:hidden}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__toolbar>:first-child{flex:0 0 6.6rem;min-width:6.6rem;max-width:6.6rem}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__toolbar>:not(:first-child){flex:none}.hd-smart-composer--mobile-fullscreen[data-expanded=true] .hd-smart-composer__toolbar-button{border-radius:.42rem;padding:.2rem .26rem;font-size:.66rem}}.hd-smart-composer__collapsed-main{flex:auto;align-items:center;gap:.85rem;min-width:0;display:flex}.hd-smart-composer__collapsed-actions{flex-shrink:0;align-items:center;gap:.55rem;display:flex}.hd-smart-composer__entry{border:1px solid var(--hd-ticket-stream-border);border-radius:var(--hd-radius-control);background:var(--surface-elevated);flex:auto;align-items:center;gap:.5rem;min-width:0;height:2.25rem;min-height:2.25rem;padding:.16rem .8rem;display:flex}.hd-smart-composer__entry-icon{background:var(--accent);border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;width:2rem;height:2rem;display:inline-flex}@supports (color:color-mix(in lab,red,red)){.hd-smart-composer__entry-icon{background:color-mix(in srgb,var(--accent) 12%,var(--surface-elevated) 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td:first-child{box-shadow:inset 2px 0 0 var(--accent)}@supports (color:color-mix(in lab,red,red)){.hd-ticket-board-table tbody tr.group\/ticket-board-row:hover td:first-child{box-shadow:inset 2px 0 0 color-mix(in srgb,var(--accent) 45%,transparent)}}.hd-ticket-board-table tbody tr.hd-ticket-board-row-selected td{background-color:var(--accent-soft)}@supports (color:color-mix(in lab,red,red)){.hd-ticket-board-table tbody tr.hd-ticket-board-row-selected td{background-color:color-mix(in srgb,var(--accent-soft) 62%,var(--surface-elevated))}}.hd-ticket-board-table tbody tr.hd-ticket-board-row-selected td{box-shadow:var(--elevation-1),inset 0 0 0 1px var(--accent)}@supports (color:color-mix(in lab,red,red)){.hd-ticket-board-table tbody tr.hd-ticket-board-row-selected td{box-shadow:var(--elevation-1),inset 0 0 0 1px color-mix(in srgb,var(--accent) 20%,transparent)}}.hd-ticket-board-table tbody tr.hd-ticket-board-row-selected td:first-child{box-shadow:inset 2px 0 0 var(--accent),inset 0 0 0 1px 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*{text-align:left!important;direction:ltr!important;unicode-bidi:isolate!important}.ticket-compose-editor .ProseMirror{min-height:inherit;cursor:text;outline:none;padding:0 .75rem .5rem;line-height:1.4}.ticket-compose-editor .ProseMirror p,.ticket-compose-editor .ProseMirror>*{margin:0}.ticket-compose-editor .ProseMirror>*+*{margin-top:.75rem}.ticket-compose-editor .ProseMirror:focus{outline:none}.ticket-compose-editor .ticket-compose-image-node{max-width:100%;margin:.25rem 0;display:inline-flex;position:relative}.ticket-compose-editor .ticket-compose-image-node__image{cursor:pointer;border-radius:.75rem;max-width:100%;height:auto;display:block}.ticket-compose-editor .ticket-compose-image-node.is-selected .ticket-compose-image-node__image{outline-offset:2px;outline:2px solid #0ea5e98c}.ticket-compose-editor .ticket-compose-image-node__status{z-index:1;color:#f8fafc;background:#0f172ad1;border-radius:999px;padding:.2rem 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